Hospital companion & concierge for foreigners in China

Getting medical care in China, without the language barrier.

An English-speaking companion stays with you the whole way: appointments, hospital navigation, doctor translation, payments, and medication guidance — from the moment you land, we're by your side.

See How It Works →
3,000+Hospital visits assisted
50+Partner hospitals & VIP clinics
24/7EN & CN support

We help you with

?“I can't understand what the doctor is saying.”
?“Which department? Which hospital?”
?“Queues for booking, payment, reports.”
?“Prescriptions and insurance paperwork make no sense.”
MediCompanion handles it all, start to finish.

Our Services

Pick single services à la carte, or a full end-to-end medical trip package.

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Hospital Companion

Your companion escorts you through registration, consultation, tests, and pharmacy — handling all queues and paperwork.

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Medical Interpretation

Bilingual interpreters fluent in medical terminology — you understand your diagnosis; your doctor understands you.

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Appointments & Referrals

We match you to the right hospital, department, and specialist — including VIP & international clinics.

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Records Translation

We translate your overseas records before the visit, and your Chinese reports after, for use back home.

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Arrival Logistics

Airport pickup, hotel booking, hospital transfers, and itinerary planning — all arranged.

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Payments & Insurance

We handle mobile payments, itemized bills, and coordinate with international insurers for claims or direct billing.

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Remote 2nd Opinion

Get specialist opinions from top Chinese hospitals remotely — before you book a flight.

❤️

Recovery Care

Post-procedure care, follow-up reminders, medication delivery, and in-person support.

How It Works

From first contact to the end of treatment — clear, transparent, and simple.

1

Free Consultation

Message or video call us with your condition. We recommend hospitals, departments, and a plan.

2

Confirm Plan & Quote

Receive a transparent written quote. Confirm scope, sign the service agreement, and pay.

3

We Book Everything

We book the specialist, translate your records, arrange pickup and hotel. You just fly in.

4

Companion With You

Your companion stays with you all day. You leave with an English visit summary and next steps.

Transparent Pricing

No hidden fees. Medical fees are paid directly to the hospital by you.

Single Visit

$139 / half day

Best for outpatient visits, checkups, refills

  • 4-hour companion (extendable)
  • Appointment booking & navigation
  • Live interpretation with the doctor
  • English visit summary
Most Popular

Full-Day Companion

$199 / full day

Best for multi-department visits & full test days

  • 8-hour companion, door to door
  • Registration, payment, reports, pharmacy
  • Pre-visit records translation (up to 10 pages)
  • Hotel–hospital transfers same day
  • Follow-up reminders via WhatsApp/WeChat

Medical Trip Package

Custom Quote

Best for patients flying in for treatment

  • Pre-trip remote consult & hospital matching
  • Visa support documents
  • Airport pickup, hotel, full companion
  • Multi-day care & recovery planning
  • Insurance liaison & claims support

* All fees in USD. After we confirm your booking, we send a secure payment link (Visa / Mastercard). Service fees exclude medical & third-party costs; night/urgent services quoted separately.

Frequently Asked Questions

Are your companions doctors? Will you give medical advice?

No. Companions provide logistics support and language interpretation only — never diagnosis or medical advice. All medical decisions are made by your hospital doctors. This compliance boundary protects your safety.

What is your relationship with hospitals?

We are an independent third-party service. We are not affiliated with any hospital and never pay doctors commissions. We do not influence any medical decision — your doctor's advice always prevails.

I have no Chinese phone, no Alipay/WeChat Pay. How do I pay?

Service fees are quoted in USD: submit the consultation form, we confirm arrangements by email, then send you a secure payment link that accepts Visa/Mastercard — no Chinese account needed. For hospital bills, your companion can advance payments within agreed limits and reimburse with receipts, or use hospital foreign-card channels.

Can my insurance cover your services?

Most insurers don't cover companion fees, though some premium plans include concierge benefits — we provide English invoices for reimbursement claims. For medical bills, we prepare direct-billing or claim documentation.

How is my privacy protected?

Health data is handled under China's PIPL: minimal collection, encrypted storage, need-to-know access, signed NDAs, and deletion on request after service ends.

What about sudden illness or night emergencies?

Yes — night and urgent companion visits are available (+50% surcharge). For emergencies, call 120 or go to the nearest ER; we will meet you there.

Let's get started —
so treatment is the easy part.

Fill in the short form below — we reply within 24 hours. Reach us in English or Chinese via WhatsApp, WeChat, or email.

WhatsApp+86 138-0000-0000
WeChatMediCompanionCN
Emailhello@medicompanion.example.com
CoverageShanghai · Beijing · Guangzhou · Shenzhen · Chengdu (other cities on request)
HoursInquiries 24/7; companion visits 7:00–22:00 (night urgent on call)